At Cheap Class Garb Store, we’re committed to making your shopping experience as smooth as our premium casual wear. Below you’ll find answers to our most common questions about products, delivery, payments and more. Can’t find what you need? Our Leeds-based team is always happy to help at [email protected].

Product Questions

What types of clothing do you sell?

We specialise in premium yet affordable casual wear for men, including hoodies, jeans, polo shirts, shorts, sweatshirts, and t-shirts & vests. Our collections combine quality materials with budget-friendly prices.

How do I know what size to order?

Each product page includes detailed size charts to help you find your perfect fit. We recommend measuring yourself and comparing with our charts as sizes may vary slightly between styles.

Are your products ethically made?

Yes! While we keep prices affordable, we never compromise on ethical production standards. All our garments are made in factories that meet international labour standards.

Delivery & Shipping

What delivery options do you offer?

We offer two great options:
Standard Shipping (£12.95): 10-15 business days via DHL/FedEx with real-time tracking
Free Shipping: For orders over £50, delivered in 15-25 business days via EMS with basic tracking

How long does order processing take?

All orders take 1-2 business days to process before dispatch from our Leeds warehouse. Delivery times begin after dispatch.

Do you ship internationally?

Yes! We ship worldwide except some remote areas in Asia and other locations. All customs fees are calculated at checkout so there are no surprises.

How can I track my order?

We’ll email you tracking information once your order ships. Standard Shipping includes detailed tracking, while Free Shipping includes basic tracking details.

Returns & Exchanges

What’s your return policy?

Not 100% happy? You’ve got 15 days from receipt to return items for a refund. Items must be unworn, with tags attached, in original packaging.

How do I initiate a return?

Email us at [email protected] within 15 days of receiving your order. Include your order number and reason for return, and we’ll guide you through the simple process.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked service as we can’t refund items that don’t reach us.

Payments & Accounts

What payment methods do you accept?

We accept all major cards (Visa, MasterCard, JCB) and PayPal for secure, hassle-free checkout.

Is my payment information secure?

Absolutely! We use industry-standard encryption and never store your full payment details. You can also check out securely via PayPal for added peace of mind.

Do I need an account to shop?

No, you can check out as a guest. However, creating an account lets you track orders faster and saves your details for quicker future purchases.

Still Have Questions?

Our friendly customer service team at our Leeds headquarters is ready to help! Email us at [email protected] – we typically respond within 24 hours.

Ready to upgrade your casual wardrobe? Start shopping our premium yet affordable collections today!